Bad

For me the pick up and drop off process on the rental car went smoothly and efficient.

Online process for booking and pre-payment was simple and easy. Easirent was picked due to its low competitive price.

The car had a vibration when driving and was in need of service. I waited for 45 minutes to be picked up while every other rental car shuttle passed me by several times. This is the only rental company I have ever used where I had to provide my personal auto insurance policy information. This is another RIDICULOUS policy. I have a Sunpass account and ABSOLUTELY DID NOT appreciate being forced to pay Easyrent for Sunpass even on days i did not need one. Your toll and other policies are RIDICULOUS!! and reason enough for me NEVER to rent from Easyrent again.

the gentleman at the counter was perfect and the one driving shuttle was perfect. two people cannot not do that job. i was there a long time and so were many other people. 2 people on a shift they do everything. the price of my car for three weeks was great it ran great. my front fender was slightly hanging off. for some reason all 4 doors and truck were black taped shut at some time with all the residue still on all 5 doors.

Waited atleast 30 min to pick my car up even tho i ordered ahead. there was one customer ahead of me with an issue. When i complained someone else came to finish me up.

Just pick up

Pick up gave misinformation Told us we needed to take turnpike to Vero Beach and needed sunpass. ——- not true. Will dispute charge.