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Live chat Email us Service Code: 7360131351
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Car and staff great... office and facilities poor

Reviewed: Fri, Feb 10, 2023
About Budget: 8.0 /10
Picked up car in port canaveral budget office. The office was very crowded... it took 55 mins to get through the rental line. Building not fit for purpose and toilet was not fit for use by human or any known living animal. The shuttle service was extremely slow so we had to use uber (Saturday morning... 20usd + tip to go 2 miles). I guess shuttle service is that slow due to the small size of office and it is better to have people line up in cruise terminal than at the office. Staff were very efficient and polite. Car was very clean and met our expectations.
About QEEQ: 10.0 /10
No comments here
Intermediate | Toyota Camry or similar

Relevant Reviews on Budget in United States

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Small SUV | Mazda CX-5 or similar
Reviewed: Mon, Feb 3, 2025
“Make sure your vehicle is legal!”
About Budget: 5.0 /10
Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.
About QEEQ: 8.0 /10
I've asked QeeQ to help resolve the complaint, but as yet this hasn't been resolved. Support has been 'ok' but I have had better experiences in the past.

Cherry Zephaniah

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Reviewed: Fri, Jul 26, 2024
About Budget: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Felix Brown

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Reviewed: Mon, Apr 16, 2018
About Budget: 6.0 /10

Rita Galsworthy

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Reviewed: Wed, Jun 20, 2018
About Budget: 4.0 /10

Y.Peleva

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Feb 27, 2020
“Easy and convenient like 123”
About Budget: 10.0 /10
I got a free upgrade to a Ford Mustang and absolutely loved it!
About QEEQ: 10.0 /10
Very easy booking process and great customer service
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