Great vehicle and very competitive price.

Disappointing. The gentleman that served me during pick up was on a earpiece and was processing things at an extremely slow paced (furthermore I arrived late with my family and all were tired). Things were not explained clearly and proceeded to getting me to sign. The gentleman that served me was very friendly but when I asked him very clearly about the petrol issue (because I drove from somewhere relatively far but the tank shows full still), he told me all is good and money will be released. However, I realised after a few days that I was charged an extra for petrol (I would not be so disappointed if the staff told me earlier on after the check).

Probably the second time or more that I’ve used EasyRentCars. Comfortable with the platform, Explanation of insurance, selection of car etc. Looking forward to the next ride.

When I dropped off the car, a man just received the key. That's it. I wanted any confirmation document of the drop-off the car. But They didn't.

Good.

Like: I don't normally hire a car when I travel but when I do, I like it to be quick, easy and good value for money. This is the firs time I have gone through Easy Rent Cars and they ticked all three of these boxes.

Dislike: Amazing car. Free upgrade to a 7 sweater perfect for outback Australia.

Like: Had originally rented a cabriolet, but weather had deteriorated. Staff was brilliant in getting me a replacement vehicle that surpassed my expectations (BMW 530i).
Dislike: Were kept waiting for a while because staff was discussing an issue with a previous rental among themselves.