Average, nothing special

Chinese rental company, easy communication.

The vehicle exceeded expectations as we were upgraded to a larger size car at no extra expense. Staff were courteous and helpful though having to pay an extra charge for a late pickup due to flight cancellations was harsh especially as Aurcar was staying open due to the Xmas demand. The vehicle did have minor damage to a fender that required taping to reduce damage. This was not noted at pick up and no compensation was offered to me for out of pocket expenses for the special vehicle tape. Overall though a positive experience all round.

The booking process was relatively easy to use. Quick and efficient and offered a number of rental deals. Being Xmas the price protector was irrelevant as rentals are always going to be higher. This is the second time I’ve used EasyRentCars and both occasions have been positive.

Good

Good

The condition of the car is generally good. However things like dented car number plate, rim should be fixed before giving to new customer.

It’s a shame that price drop protector was not activated despite that I’ve only set the low margin %

Like: Worth it and great exprience
Dislike: none