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Search for Routes Car Rentals in Orlando

You guys have to improve the staff members specially the young kid on the front desk.

Reviewed: Mon, May 6, 2019
About Routes: 5.0 /10
First of all, I got had to wait over 1h to get the shuttle bus from the airport and I had to call three times to finnaly get picked up and once I got to the pickup location the young kid in the counter was so roud very and kep saying I have nothing else to do and that's all we have! So I booked a small sedan car but instead he gives me a pickup truck that use a lot of gaz I use to put 40$ a day just gaz and get over charged for the insurance.
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

J.Gisi

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jul 2, 2019
About Routes: 6.3 /10
Customer service is not their focus. I waited for 15-20 mins prior to being helped. During that time the phone rang constantly - not one time was it picked up.
About QEEQ: 10.0 /10

SRO

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jun 4, 2019
“Awesome”
About Routes: 10.0 /10
service was awesome, shuttle service was quick, and pick up was fast!
About QEEQ: 10.0 /10

G.Lund

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Medium SUV | Jeep Grand Cherokee or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Feb 27, 2019
“Waited for over an hour for shuttle after calling 3 times. Driver and desk clerk gave opposing stori”
About Routes: 4.0 /10
Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.

R.Godair

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Premium SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jul 3, 2018
“Orlando Disney vacation”
About Routes: 10.0 /10
Like: Marlene was very informative and God is in our vehicle rather quickly
Dislike: The only drawback was that it was not at the airport

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