Alamo all the way

Helpful counter staff

Really friendly staff at Alamo, they gave us a choice of vehicles in the category that we booked. I would use Alamo again because of this.

Very easy to reserve through Qeeq

Satisfied

The car was newer than expected, and it seemed the exterior and interior of the car had just been cleaned before the pickup, which was very good and not something to be taken for granted these days. Pickup was a bit long but probably the previous customer had some special issues which might not be the problem of the staff concerned. Some outstanding issue with the charges adjustment which are currently handled under the help of QEEQ Support Staff.

The outstanding issue was initially brought to the attention of QEEQ through the in-app customer support, but that seemed was not followed up. Subsequent email to the customer service was handled by QEEQ and a case was opened. Pending outcome, but appreciated the assistance from the support staff !!

Like: Van was nice, good service. Easy pick up and drop off. Very efficient.
Dislike: Van would have been better if it had gps.