The Clio was a fine small car with very useful features such as Sat Nav, Cruise Control and clear display of speed limits.

The price was distinctly better than other agents were able to offer. I had to change dates and hire location - the cancellation, refund and re-booking were all achieved without fuss or difficulty.

Drop off could have been better. Made me move between two offices in the rain and both did not want to do the final check of the car.

great

Very nice people at Hertz agency. The only issue is that we had to clean the car before giving it back which is quite unusual. The fuel gauge was not working properly as well which causes some issues when we give back the car.

Chap was rude, wasnt interested in any paperwork just barked licence, credit card and passport. Then said I would be better in a 7 seater car, rather than the 8 seater van we had booked and said it wasnt available. I said I would have to have the upgraded Mercedes van then and refused a car, and by a miracle they suddenly found the van that I had booked. They tried to push the zero excess insurance numerous times, and were dismissive when pointing out damage that they had missed on the report sheet. They also didnt explain that the barcode ticket they gave me was to gain release from the car park. Overall they were worse than awful.

Easy to book, and relatively cheap.

Pathetic pick up experience. The designated pick up location was closed with a note that it is moved. We had to go to another location and wasted 2-3 hours ! The lady on the counter was extremely rude. The car was in bad condition !