Very satisfied

Hertz is still great, professional, efficient, and the car is in good condition.

The car exceeded my expectations. I paid for a mini sized car and got an SUV - Peugeot 2008 with 1995km on the clock, so pretty much brand new. The only suggestion from me to Hertz would be, since it is an international company, to provide the paperwork to a client in English on demand, regardless in which country the branch is. I was asked to sign the paperwork that was entirely in French so had to take the clerk's word for what I was signing. That is not a professional way to do it.

Service from Hertz in Lille centre was fine once we located the correct office. (see next field). Hertz staff gave us good advice which we heeded, e.g. GPS, auto Versus manual, choice of model. On return of car we forgot to mention to Hertz staff that we noticed one of the reversing lights wasn't working on the Peugout 2008 (FE108FX). I hope they will notice this on their vehicle safety check before