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Search for Easirent Car Rentals in Birmingham
Reviewed: Thu, May 9, 2019
About Easirent: 7.0 /10
Totally ripped off. On return, they pointed to tiny (2-3mm) stonechip in the windscreen and charged £135 for damage, despite my insistence that this hadn't happened during my rental. On returning home I was able to view the original condition report in better light and could see this chip was actually already marked on the sheet. But despite sending them proof of this, they refused to refund the damage charge. I can only conclude that they are purposely operating a business model based on insurance fraud and ripping off customers. AVOID AT ALL COSTS!
Ford Fiesta image
Easirent
Birmingham Airport(BHX)
Birmingham
United Kingdom
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Birmingham Airport - Meet & Greet Shuttle Bus-

S.Hussain

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Economy | Ford Fiesta or similar
Easirent
Birmingham Airport(BHX)
Birmingham
United Kingdom
Reviewed: Mon, Dec 16, 2019
“Cheap rental for short usage”
About Easirent: 7.3 /10
The car had an error warning sign that I couldn’t remove. Excess & Fuel deposit not returned immediately.
About QEEQ: 8.0 /10

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Mini | Fiat 500 or similar
Easirent
Birmingham Airport(BHX)
Birmingham
United Kingdom
Reviewed: Wed, Mar 13, 2019
“Disappointing behaviour from Birmingham staff ruined the experience.”
About Easirent: 5.0 /10
I’m still not sure what’s happened but I was informed by the rental agent and the car washer that I needed to pay them £135.00 to fix a chip on the windscreen, which I disputed. They wouldn’t let me leave the building until I paid. I explained that they had my details, they should write to me with evidence of any damage but they intimidated me into paying and actually said they wouldn’t let me leave until I had paid! I’ve made a customer service complaint and sent a picture of the clear windscreen. If it’s not resolved through the complaints process, I’ll move to a letter before action.
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