Staff are prompt and provide extra information regards the parking area at town need to use coupon

Very good and convenient, both picking up and returning the car were simple without any unnecessary trouble.

Car condition is beyond my expectation with a good service provided by staff. Highly recommend.

Booking was easy and convenient.

Car was old, dirty and not fully fuelled. Very unhappy.

The car condition could have been better and not really up to my expectation. Especially on the rear tyres are actually quite bold and can be dangerous to drive on a rainy days. I only noticed it on the 2nd day after I pick up the car. The rental company should do a check on the car before renting it out. This could caused accident if it is not properly checked.

NA.

The contact numbers and pick up details provided were not accurate. I waited a good 1.5 hours and noone came to the arrivals hall. I had to call Easyrentcar and they took around an hour to locate the person dropping the car off. He was waiting outside the airport and his number was not the same as the one on the booking. While waiting for this driver, I had other approach me that were offering the same car for half the price. Next time i will just book one from the airport.