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Live chat Email us Service Code: 2690935128
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Confusion and Waste of Time

Reviewed: Tue, Dec 12, 2023
About Thrifty: 3.0 /10
The officer was totally confusing. We received multiple tickets. When you add them all up it was $1000+ but she kept insisting us we will be charged around $150 in the end. Later on she said $250 - it was a complete mess. We noticed scratches and damages in the car and when we asked for another car she said "just take a photo of the damages and you should be fine" what does that even mean? Terrible service.
Reply by Qeeq:
We are very sorry about your unhappy experience. If you have any doubts about your billing, please contact qeeq. We hope we can give you a better service next time.
Standard Convertible | Chevrolet Camaro Convertible or similar

Relevant Reviews on Thrifty Los Angeles Airport

d.gilmore

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Mini | Chevrolet Spark 4 Doors or similar
Reviewed: Tue, Nov 29, 2022
“very pleased, no extras anywhere”
About Thrifty: 9.0 /10
all good
About QEEQ: 10.0 /10
all good

J.Hall

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Special | Mystery Car Compact Or Larger or similar
Reviewed: Thu, May 28, 2020
“Pain in the ass getting the car at LAX from thrifty”
About Thrifty: 8.0 /10
Thrifty’s LAC office is closed due to covid. They didn’t say so on the reservation. Thrifty had a sign that said they were closed, but didn’t tell me I needed to go to Hertz to pick up the car. Better communication would be helpful!
About QEEQ: 7.0 /10
Stop making me sign in every time I use the app! Remember me!!!!

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“Happy Customer”
About Thrifty: 9.3 /10
Car was great and what we needed. Happy with the service. Shuttle bus to LAX was regular and prompt.
About QEEQ: 10.0 /10
Booking platform was easy to navigate. Will use again.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Aug 9, 2019
“The added vehicle insurance is very helpful”
About Thrifty: 8.7 /10
Didn’t seem familiar with easyrentcar and kept insisting that we need buy more vehicle insurance as it didn’t show up in their system.
About QEEQ: 10.0 /10

J.VYAS

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Economy | Ford Fiesta or similar
Reviewed: Sat, May 4, 2019
“Worst experience of life”
About Thrifty: 9.7 /10
I wish you call me 1 813 327 2211. My booking was done from India, somehow Alamo refused to give me car on BWI airport on 16 April, later your customer service manager agreed that I rent car from BUDGET company and agree to reimbursement the cost I wrote 10 email but no one care to send money or even a phone call Do you know how difficult to call u On your customer service number no forwarding number 1,2 ,3,4 works This is very disappointing wish management call me

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