It’s was a very pleasant experience

Surprisingly good! They didn’t try to force another insurance on me, A lot of companies do try really hard…

All good

Counter executuve should have told about the toll. Thankfully the executive during the return helped me and saved from a massive toll fees.

Only 1 driver allowed. I had called to confirm we could have 2 drivers. One tire was really low on air. Thrifty would not fill up. Previous renters trash was still in car

We arrive quite late at 9 by the time we get to pick our car. There isn’t many choices left and the staff came and offer us an upgrade. We finally chose a Jetta with low mileage and a nice colour. Check in took a long time as there are two counters open but check out was such a breeze

Car was great and what we needed. Happy with the service. Shuttle bus to LAX was regular and prompt.

Booking platform was easy to navigate. Will use again.