Terrible experience with Europcar staff and attitude. False charges and deduction.

S.Oswal

Thailand

Reviewed: Fri, Dec 29, 2023

About Europcar: 3.0 /10

The car provided to us was damaged but still we accepted it since we were in hurry, and I even made video of it, later on while returning they charged me for the damages which I didn't do and deducted from the deposit. Staff was terrible and she even lied to their supervisor right in front of us that I damaged the car. They charged extra as a service charge as well which was nowhere mentioned.

Reply by Qeeq:
We are very sorry about your unhappy experience. If you need help, please contact qeeq at any time you need. We will be more happy to help you.

Toyota Yaris image

Phuket Airport(HKT)

Economy | Toyota Yaris Guaranteed model

6-day rental

x2
x2

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