Efficient service, staff are patient

The car we had booked was not available but we were given a better model which was very good. The only problem I had was that the car had previously suffered some exterior damage and when I asked for a damage report in order to prove that this was not caused by us they were unable/unwilling to provide this.

No problems. No drop in price was given.

Budget is always on point for me. Friendly staff, efficient rentals. This particular car didn’t look like it had been cleaned - it had a wonky smell to it and I found the previous renter’s rental agreement in the side arm rest storage. However, it was a quick one day, one way rental and I liked the fuel efficiency, so I simply did not really care.