Budget Cairns Airport - International Terminal Review: Pickup/Drop-off Pleasant, Cleanliness Pleasant, Customer Service Pleas......

N.McElroy

Australia

Reviewed: Mon, Mar 11, 2024

About Budget: 6.0 /10

Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.

Compact | Ford Focus or similar

8 day rental

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G.Campbell

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Large SUV | Toyota Kluger or similar

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Sydney International Airport(SYD)

Sydney

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Reviewed: Mon, Apr 25, 2022

“I'd buy the same vehicle we hired - awesome!”

About Budget: 10.0 /10

The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.

About QEEQ: 7.0 /10

I tried in advance to ensure there was a baby seat and even called Qeeq on the inquiry line. No assistance on the matter. Relieved that there was one when we arrived. I guess as a parent, you want a guarantee when arriving late.

G.Richardson

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Compact | Toyota Corolla or similar

Reviewed: Wed, Apr 28, 2021

“More than impressed”

About Budget: 10.0 /10

Budget gave us a car upgrade from the Toyota Corolla to a Mitsubishi Outlander at no extra cost.

About QEEQ: 10.0 /10

QEEQ was easy to book with and offered excellent prices.

Muhammad

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Intermediate | Toyota Corolla or similar

Reviewed: Wed, Sep 11, 2019

“very good experience”

About Budget: 8.0 /10

very good service

About QEEQ: 8.0 /10

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Kavan

Australia

1 days rental

Full Size | Toyota Camry or similar

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Sydney International Airport(SYD)

Sydney

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Reviewed: Sun, Jun 23, 2019

“Excellent service, new comfortable car, and reasonable prices!”

About Budget: 10.0 /10

The service counter was right at the airport and was easy to find. It’s was no fuss organising to get the keys, and prepayment of a full tank of petrol for the car return was a great idea as it was much cheaper than getting it anywhere else.

About QEEQ: 9.0 /10

It was quick and easy to book, and there were good discount vouchers as well. The service was fairly responsive especially when I had accidentally booked twice and had to cancel it.