Fantastic office with the smoothest and quickest service by wonderful staff.

Todo muy bueno

Muy bueno todo

El vehículo que me entregaron en NY olía mucho a cigarrillo. Mi trayecto incluía una parada en una ciudad llamada Syracuse. Me acerqué a la oficina de Budget en el aeropuerto y me hicieron el cambio sin problema.

Buenos precios!

The rear door was very hard to lift. The locking system was difficult as you had to be right next to drivers door for it to unlock. You couldn't lock or unlock other doors without the drivers door open first. This caused frustrations. Also you could only use one Bluetooth connection at any one time. So if one person wants to listen to their music and the driver wants to use the google maps this was not possible. Thanks

Long wait during pickup, in spite of the fact that I was covered by recommended full insurance including road side assistance during online reservation, I was insisted to take additional road side assistance during the pick up causing an additional expense of US$44 per week.

Their prices are the cheapest available and that comes with other prices. 30 min long line of people and no cars of the type you book are part of it. Other rentals will offer you free upgrade, budget will charge you for this and give you car you dont want - in my case it was truck. Lady at the counter told me that its not too big and she is driving it her self and it got back camera for parking which is necessity in LA and that mid size SUV is too small for 3 people. When I wanted different, smaller car they offered me mustang (literally the opposite of big car). Apparently I can wait until someone return car I booked and then I can take it. I canceled my booking and went to Dollar which is very well organized. Until today Im waiting for refund from budget.