良い車であった。

The car we had booked was not available but we were given a better model which was very good. The only problem I had was that the car had previously suffered some exterior damage and when I asked for a damage report in order to prove that this was not caused by us they were unable/unwilling to provide this.

No problems. No drop in price was given.

The employee on the counter was very rude, he gave me a really small suv and he wasn’t dealing professionally

Amazing customer service when I called reporting a crack in the windshield.

My initial pickup experience was great. However, I had to return the vehicle twice for defect. (First return for minor problem) The first return was very problematic and chaotic and took a long time and car was dirty and sluggish. Customer service was less than stellar. The second return was faster but car did not have CarPlay which was inconvenient. Customer service was adequate. The final return was slow. Unable to checkout at car side with no reason given had to wait in long inside line with pickup passengers. No reason given, but later found i’d been erroneously charged for refuel. Online customer service was great. Sometimes was a long hold but reps were always pleasant and tried to be helpful.

Great counter service. The only problem is the 15 dollar a day toll fees. That amount is excessive and there’s no way to just pay as you drive in Dallas or Houston.

Easy to use. Good rates.

They asked me about full insurance and I said no but they took extra money for this!!!