Hertz is horrible

We had an initial problem in convincing them that we should be reimbursed for having to buy a new tire when we had a flat the first day, but they came through in the end and reimbursed us a month later.

Easy rental experience. Really liked being able to book car insurances in advance when renting.

Manager at Hertz tried to fix a huge mixup that happened with my reservation,I ended up having to rent a van even though my reservation said I was going to get the 12 passenger transit..was there for a little over two hours trying to get things figured out but Dwight was able to make it work

Like: upgrade
Dislike: Have rental ready for pick and not trying to increase pricing.

Like: This was my first time renting a vehicle through this site. This was the best decision I ever made! The cost was surprising low, compared to the other companies. There were many cars available for you to choose! There were kiosks for you to use which had a real person to help you rent your vehicle, faster than standing in line! When it was time to return vehicle, drove it in and was met by a team member and handed him the keys!! That was it! Simple and easy! EasyRentCars will be at the top of my list for every vacation! Thanks for great service!!
Dislike: I thought the whole process from beginning to end was incomparable to any other company I've worked with in the past and will only rent from EasyRentCars!