All good, all done online prior.

Good as is

Routes was great to deal with. I hadn’t heard of them before this rental and was a little nervous going outside of the main brands but they exceeded my expectations in every way and if they are a choice on future trips I will choose them

I had not used easyrentcars before and the process worked great and the rate was very competitive.

The staff at Routes was awesome. Our car did not have GPS and I had forgotten to bring a holder for my phone in order to use google maps. The person behind the counter went and found a holder for my phone to use during our trip. They also took the time to help us understand how to link our phone with the car etc. We definitely recommend Routes.

It is only Routes company didnt accept Ontario G2 license，kinda of upset about it.

It is easy to book it online.

So at first u was happy, I received an upgrade..yay! Then the car broke down, still ok though, routes happily dropped another car off at my hotel and picked up the car with problems....fast forward to drop off....they went over the body of the car with a fine tooth comb and "found" a tiny pick in the windshield. Accused me of it, and tried to bill me for a new windshield. Then the car they picked up at my hotel they tried to charge me 2.50 a liter for gas because I didnt fill it up...well that is kind of hard when it doesnt work! I agreed to pay the current rate for gas, but refused to pay 2.50 or for the windshield as I didn't do an inspection, they left the car for me. Needless to say there is something fishy going on there, as I witnessed them try to put extra charges on the other couple who were there returning too.

They were great