Our language skills are not very good, but the gentleman handling the car rental was very patient. If we didn’t understand something, he would explain it in a different way. We had 3 large suitcases and initially rented a Q3. He pointed out that the suitcases might not fit, so we switched to a Q5, and everything worked perfectly.

All major car rental companies are consistent

Good experience with a big company

The staff was very attentive and helped me upgrade to a full-size SUV for seven people.

The staff who explained the car models to us was very unreliable. He told me the car I wanted was unavailable, even though it clearly was.