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Live chat Email us Service Code: 8341819263
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Reviewed: Fri, Jan 8, 2016
About Hertz: 8.0 /10
There were long lines, and it took an hour to get the car. There were four staff members available, but some took a long time to serve each customer. The car was freshly washed and clean. Returning the car was quick as they only checked the fuel level. The brakes made a strange noise on the second day, which affected our mood a bit. We later had someone check it and they said it wasn't a big issue. For longer trips, it might be better to rent an SUV for peace of mind.

Relevant Reviews on Hertz MELBOURNE DT

Dominic Harrington

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Very good
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Claire Eugen

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Reviewed: Mon, Feb 11, 2019
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Went early, no queues
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Ryan Theresa

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Reviewed: Sun, Jan 13, 2019
About Hertz: 10.0 /10
There were many people when we picked up the car, but the staff remained polite and enthusiastic when it was our turn. Because I had purchased full insurance on the app and prepared all the necessary documents, the car pickup process was very smooth. When returning the car, an elderly gentleman kindly took care of the processing and helped to properly store the items we left in the car. However, the $200 AUD deposit has not been settled yet.
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Reviewed: Fri, Mar 1, 2019
About Hertz: 8.0 /10
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cmchou

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 16, 2019
“very good car rental experience”
About Hertz: 10.0 /10
I'd like to recommend Hertz counter staff who was in charge of the Oct 11 afternoon in Avalon airport. He was very nice to us and helped me a lot. I need to give him a 5-start rating.
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