The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

NO problems at all. A small map to help people find P4 at the airport would be useful.

All worked well. No problems

No. Smaller class than ordered. Fuel not full

La mauvaise surprise à l'annonce du montant de la caution prélevée sur le compte bancaire : 2490 € !!! Alors que le plafond international de prélèvement d'une carte visa est de 2400€;;;cherchez l'erreur! Au comptoir un dimanche midi face à une personne qui refuse de parler un minimum anglais et qui vous propose comme seule solution le paiement de leur assurance magique qui permet de baisser considérablement le prix de la caution à 400€. Le prix de départ de 44,90 € imbattable s'est transformé à 190€ ce qui pour le coup faisait cher pour les prestations offertes (obligation de prendre une navette pour prendre la voiture)!! Le budget vacances s'est vu fortement réduit!

Plate forme fluide, et facile d'utilisation qui propose des prix imbattables.

Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!

Easy booking and good communication.