The Customer service chat was not very good. In fact was really bad.

Picking up the car was efficient with plenty of staff. However, returning the car was a hassle as there was only one staff member who was busy managing returns and airport transfers.

The car was great, I only needed a small car as I was by myself, it drove well and great fuel economy picking up was easy as was the drop off

For the price they're offering, totally worth it. Super cheap rentals. You got what you paid for. The car was nothing spectular, the car was not new but really it just work. Love the fact that we have the option to hire cheap car when we need it. We saved up a lot on rentals and used it to go places.Thumbs up

The person doing pick up arrived in his personal car was extremely rude on returning us to the airport he dovr us in our just returned rental car he answered his phone while driving which is against the law in NZ he drove like a nut case he speed and almost had am accident 3 different times during our 3 km ride to the airport

EZU is a small car rental company with friendly counter staff. The car we received fulfilled our expectation, it seemed relatively new and was fuel efficient. They offer cheap car rental rates. We will surely rent a car with EZU again.