Waiting on an itemized bill please so I can verify what I have been charged for on my credit card.

The service was alright, but they kept pushing for upgrades to luxury cars and insurance. Besides, the car selection was limited. They advertised a Nissan Altima, but only had South Korean Hyundai cars.

Renting and returning the car was very easy. We encountered a major snowstorm in the eastern U.S. and drove over 3000 kilometers, so the car was quite dirty. We wanted to wash it but couldn't find a place. Returned it as is, and it only took two minutes. The rental company didn't say anything about it. However, they did charge us a few hundred dollars extra for insurance and road assistance. Honestly, it might be our fault for not understanding English well enough; we were in a hurry to pick up the car and agreed to it.