Never Again!

The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

Right Car rental should be wipe out of business. They are rip of company, as well as Economy rentals - the same strategy to lure customers with low price, charging them 2 or 3 times more than originally stated. We ended up cancelling our rentals, since they denied our personal insurance with $2,000.000 liability insurance coverage( they requirement is $300,000)? Basically, they are counting on your tiredness, and brazen requests you will have no other choices. I had cancelled my reservation on the spot, which person at the counter gladly proceeded with. Their raining should be 0, and no advertisement on car rentals web pages at all. SCAM, SCAM, SCAM,SCAM....

The service guy Oswaldo was rude impoliteband unprofessional.mHentold me and my family to bet out of the premisces and that he would not rent us a car... the reason: i refused his proposal for additionnal upinsurance cover. I had proof of sufficient coverage by my insurance company from Canada for the amount of $2 million and still it was not enough. It was written on my resrvation : bring proof of insurance... which i did. Never ever again. This is a hoax and a extremely unreliable company... as they kept my money, without giving me any service, i should call this an act of robbery...

the guy from Frontdest he is terrible I never got my life. Mean, rule , lie. I never come back. I’m not recommend this place. I don’t trust this place.

We are canadian and this was our first time with RIGHT CARS. With other car rentals, we don't pay extra for the insurance and we show proof of our canadian insurance. The person in charge would not let us pick-up the car because we were not insured with an american company. After a long discussion and being asked to make an authorization for 2000 $ on our credit card, I phoned EasyRentCars and registered a complaint. I called a friend to pick us up since we were stuck with no car. In a last attempt, the lady asked to see our voucher and finally said that the 2000$ was guaranteed by EasyRentCars in our voucher and finally let us go with the car.