Refused my Sapphire Preferred Visa because it wasn't "embossed" - wanted 50 pounds to use debit card

Car was great value. Personally no issues, however many other customers had multiple issues and at one point counter staff were shouting st another customer.

All was excellent value for money

Excellent service Excellent value for money Pick up point was very confusing and I waited over 45 minutes.

I was disappointed to find that Green Motion doesn’t even have any Passat wagons in its fleet - why base your bookings on a car you actually don’t have? The cost of adding a second driver was excessive. We were booking the car for 22 days, to charge nearly AU$400 for a second driver was straightforward gouging. Had I factored this cost into the rental I would probably gone to a different company. It was raining when we collected the car and continued to rain for several days so we could never really see if all the marks on the car were listed on the rental agreement. When returning the car the time taken to try to identify extra marks on the car was excessive. We really got the feeling you were simply looking for something to charge us extra for as we were aware that you had no intention of having any minor marks fixed. Luckily we had not damaged the car in any way and there were no problems that had not been put on the contract.

Terrible company only out to scam customers. Avoid, avoid, avoid!

Like: They tried to please
Dislike: Original car I had ordered was not availablw for pick up