The attitude was good

The service was enthusiastic, convenient, and efficient. Seeing that we had a lot of luggage, they proactively offered us a new 7-seater Chevrolet that had only run 3900 miles, for free.

Picked up from cruise terminal Miami to Miami Airport in a comfortable bus... And free.. Pick up location was quick and given a choice of 6 cars to choose from

Best deal I could get anywhere on the net by a mile.. Next best was about usd 400 higher for car hire from Miami to New York including all insurances and one way drop off fee.. In total we had the minivan for about 17 days

Like: I did reserve a kia or similar, but I got a larger car. At first I was not sure about the choice. After diving it to Phoenix the cost of gas was not all that bad. Great job. When I did turn in the car they put a surcharge on the gas. I call the Abilene office an informed him of my problem. I let him know I pick the car up empty and turn it in empty. They charged me a service charge for car being brought in empty. Jacob took care of the problem right away, GREAT JOB Jacob. Over all very good work. Thank you I would most diffidently use your device again.
Dislike: There was nothing I did not like, over all , great job.

Like: National was the best rental experience yet and I am 70.
Dislike: Great response from counter, A well maintained vehicle. check out and back in was smooth. Not a bad word there.