NATIONAL CAR RENTAL REVIEWS

Really good

Really happy with the car I rented this time.

Everyone there was super friendly and welcoming.

I booked a Peugeot Citroën 5008 for Monday, and since they happened to have one available, they even upgraded me to a 9-seater for free.

Overall the staff were pretty nice, but they switched people doing the check-in twice in the middle, which was a bit inconvenient.

Pretty good overall.

Really great overall.

I've been getting a mysterious €24.99 charge every month and have no idea what it’s for.

Service was great and the car felt almost brand new.

Overall pretty happy with the rental.

The staff were really welcoming and friendly.

Loved the store, and the car was in great condition. We managed to fit four 26-inch suitcases plus several backpacks—this Skoda wagon’s trunk is seriously spacious, and the fuel consumption was pretty low too.

Very satisfied overall.

Our English isn’t great so we couldn’t really understand the lady at the counter, but she used a translation app to talk with us and was actually quite patient. The car wasn’t the exact model we booked, but it was a brand‑new 2025 vehicle, really easy to drive, and the full‑to‑full fuel policy was very convenient. When we returned the car, the staff even drove us right up to the elevator, and since it was raining that day, that extra service felt really thoughtful.

Used them for the second time now – they’re under Enterprise. They will try to upsell their own insurance. Local coverage does have its perks, especially for cross-border trips. For example, Albania doesn’t recognize the platform’s insurance, so you need to buy an extra Green Card, about €50 per day. But if you do the math, the platform’s full coverage still works out cheaper overall.

Customer service was really friendly and helpful

Service was very proactive and the staff were really friendly.

Super happy with everything, big thumbs up!

The app showed it was a 7‑seater, but the supplier actually gave us a 5‑seater. Not sure where the communication went wrong.

Staff were friendly and explained everything clearly.