car was older, but ran fine was good on gas, process was very easy from start to end

The service was absolutely five stars. They contacted me several days in advance to inform me of all the necessary and important details about picking up the car. They were extremely patient in answering all my questions (even those unrelated to car rental). On the day of pickup, I arrived at the rental office a bit earlier than scheduled, and they immediately started the procedures without making me wait. They carefully explained the terms that renters usually overlook. Very attentive.

Great services. Excellent customer service, Fei looked after us. 10/10 would recommend

Excellent

Excellent service and we got an upgrade. Would highly recommend.

The service person was excellent. I was sorry I had no local currency left as he deserved a tip for his service. Tipping is rare and only for exceptional service in Australia.

Met expectations, easy to use.

Glad I went with this small company. No charge for adding a second driver. The staff was extremely quick to respond to my emails and pick up and drop off was quick and simple. Prices were very reasonable and got really great personalized service you won't find with the larger rental companies. The car was relatively low mileage and good condition.