Simple, convenient, and orderly

Alamo in Honolulu is huge, the staff is very nice, and the responsibilities are clearly divided: front desk handles paperwork, parking lot handles car delivery, and there's an exit registration for car inspection. However, I was not satisfied this time because the front desk secretly upgraded the luxury model. Since it was still within the full-size SUV category I originally booked, I didn't notice. Moreover, the contract indicated an upgrade period longer by one day than my actual rental period. I thought it was just a general note and didn't ask more questions, but eventually, there was an additional $25 daily upgrade fee.

Convenient and fast

There is a shuttle bus at the airport, and the staff are very friendly. Remember, returning the car within two hours after the scheduled time is not a problem. Returning the car is very simple; just drive into the yard. Although it’s a small company, it is worth recommending.