Clean and good car

Easy to book a car

It'd be great if Budget could send a fee breakdown email for the credit cards charges.

Good app, easy to use, good price too.

The counter staff tried to ask us to upgrade to BMW. We are not English speaking people so we didn’t realize what he said. When we pick up the car and check the contract, I realized we got extra charged. Then we went back to him to ask to change to original type car. He asked us to wait on the side, we waited for just few minutes and he passed the key to us said number 24, it’s the last parking lot on the left side, when we got there, there is no car. And we checked all the cars’ lisence plate then we got the car. It was on the right side and the first one not the last one. The number actually is 25. We feel the staff just wanted to trick us because we changed our mind to upgrade. Feel not good.

Good app

Rented a Full-Size vehicle but only got a Jetta?! Car was in a very average condition, had a huge crack on the windshield that did make it harder to see when the sun reflected on it. Had similar experiences with other vehicle rentals in the last year and would always get a decent car, but it wasn't the case with Budget. Probably not using Budget again as I had far better experiences with other rental services.

Quite easy to book, great price and had no problems at all. I'd surely use it again to rent.

We did Not get the car that we wanted and the staff were very unfriendly. I would not recommend this location at all