Do not use this service

Enjoyed driving the car, but it was very dirty

Generally smooth, but you should find a better way for customer to arrange for pick up at airport to get to your site away from the airport

Showed up a half hour late to pick me up. Was supposed to get a midsize car, received an economy size, car was not in great shape with scratches and the ceiling was stained brown. The overall rental had a bunch of extra costs and charges.

There is nothing in their terms and conditions when booking stating that if you choose to use your own insurance it’s TEN DOLLARS PER DAY or that the Sunpass is required for rentals. We declined their insurance and did not want the sunpass as we were not traveling thru rolls in Florida and when we returned the car we noticed there was a $50 charge for using our own insurance and $50 for the sunpass we didn’t want and they would not refund us. Their customer service at Jax cars was awful and the location was very sketchy.

I was never told about mandatory fees you had to pay once you got there. I didn't need a sunpass but they charge $10 a day and if you have your own insurance they charge you $10 per day. No where during the booking process we're these mentioned.

I didn't get a car. They took my deposit and gave away the vehicle. Said I was to be there earlier in the day. This is a second time you have done this to me and stole my deposit. You are a group of people I don't ever want to do business with again in the future. The only car company that not once but twice has taken a deposit and not had a car available when I got there.