Satisfactory

Good, especially happy with the free airport shuttle service.

Wasn't the car we had booked but that's ok. The guy at the desk tried to pressure us into taking out the extra insurance. It seems their staff are trained to push for this as the lady next to him repeated the exact same speech to another customer. I treated the car as my own. Garaged it every night. When we took it back there was a scratch on a wheel cover. They took all my bond pending a damage investigation. It's wear and tear! I have rented cars for 15 years and have never had any sort of problem. Until I met these guys.

Easy booking system. Was great to use.

Great space in the car. Very friendly staff. Very efficient service. The whole experience could not have been better.

Great service. I had one query which was answered very efficiently.

Poor car condition, lots damage on the car, also very dirty inside the car. Rent with East coast few times with no problem, but this time the poor car condition definitely won't use them next time.