Very good

Very satisfied with the car rental service. At the airport counter, we handed over the documents and they took us to the parking lot to pick up the car. Before taking the car, we checked for any scratches on the exterior, and their staff proactively marked them on the form and reminded us to return the car with a full tank. They also marked a 24-hour gas station on the map for us. When returning the car, we were worried about the early time (5:30 AM) causing delays, but as soon as we parked, a THAI representative arrived by car. The entire process of vehicle inspection and checkout took no more than 15 minutes.

The service was excellent. There was a female staff member when I arrived, who efficiently completed the procedures for me. The vehicle was in great condition. I initially thought it would be a very small compact car, but it turned out to be a sedan similar to the Nissan Sunny in my country. A pleasant surprise! The car had only driven 12,000 kilometers, so it was relatively new.

I gave a full five-star rating, couldn't find anything unsatisfactory at all, it was perfect! The location is the third spot to the right after exiting the first gate at Phuket Airport. The signage is very clear, easy to spot. I took my pre-printed confirmation, and the staff welcomed me warmly. The process was quick and simple. I had my English notarized driver's license ready, the staff just glanced at the original license and it was fine. Next, the staff escorted me to the parking lot, and the car I booked online was already prepared. The car was very new and clean, with only over 10,000 kilometers on it, basically a new car. When returning the car, just drive to the designated parking lot and look for people in Thai Rent A Car uniforms to inspect and collect the car. The procedure was very simple and done in three minutes, and the service was very friendly! I will definitely rent from Thai Rent A Car again when I go to Phuket!

The attitude was excellent, returning the car was very convenient, and there were no hidden charges. The car was also very new, with only a little over 30,000 kilometers. Overall, I am very satisfied!