Except for some difficulties finding the pickup location, everything else was great

Great, the car is very new with just over 10,000 kilometers, and its condition is good. Additionally, the staff were very enthusiastic and had a good attitude.

Since we were going to the Czech Republic, we were unable to rent a higher-grade car and chose a Passat station wagon of the same group with multiple drivers. We were given a new Touran which had only been driven 2100 kilometers, equipped with an English GPS that provided real-time road information. We chose to pick up the car at Frankfurt Airport, and upon arrival, we had to walk to parking lot P29 outside Terminal A to wait for a shuttle bus. The bus took 3 minutes to the company's office where we completed the paperwork. The process was simple and did not require a notarized letter. The vehicle was inspected, the fuel type was explained, and the GPS company address and the nearest gas station address were saved, then we were on our way. Returning the car required dropping it off at the office for inspection, fuel check, and signing paperwork. A shuttle bus then took us to the departure hall, not the parking lot where we initially waited. It was very considerate and convenient. Buying full insurance from QEEQ was great, and there were no additional promotions from the rental company, which felt good.

Caro is not at the airport, you have to wait for their staff at the McDonald's next to T2. There's a gas station next to their office, which is very convenient. The Germans are very meticulous in their work. We rented two cars, and they handled the paperwork for one car before starting on the other, so we waited a long time, but the instructions were very thorough. We reserved a C5, but got a brand new Opel with only 4100 km on it, featuring auto start-stop and lane assist. These features are very important for driving in Germany. The car also has radar systems at the front and back. The condition and performance of the car were excellent, and it had a 6-speed manual transmission.