There weren't many people in line, and there were several staff members at the counter. The process was quick. Overall, it was good. They will ask if you need additional insurance; just make your decision and inform the staff.

The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.

There was almost no queue and the procedures were very simple. The car pickup was very quick, the whole process took less than 10 minutes (including receiving the car).

Dislike: The interior wasn’t clean (looks like when car returned back, clean rubbish out and ready for the next hire) doors rim was dirty..