Excellent value for money

Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Overall was okay. Bought a diffrent unsurance and they said its not valid. Must purchase their insurance.

When picking up the car the guy at the counter painted a very scary picture of insurance situation and informed me that to be fully insured I need to purchase very expensive insurance. I know this is his job and everything he said was accurate but I found it very scary. And the whole process took too long. When I dropped off I found the guy accepted it was rude. He dropped me off at the airport by double parking and gave me a "safety first" advice when I was going to get off from offside of the van. But because he double parked, the near side was equally dangerous.

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer