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Happy enough

Reviewed: Sun, May 26, 2019
About Europcar: 8.7 /10
It had a flat car battery Europe jumper started it Took 45 minute We stopped half way to our destination went to continue but the car would not start the car was total dead Check under the bonnet found the negative terminal on the battery was loose Tightened the nut and the car started Not really happy she we dropped off told Europe car and they said thanks saved us a trip not good enough put us 1 30minute behind We were then driving in twilight lots of kangaroos at that time glad we did not hit one
About QEEQ: 8.0 /10
All good will be booking again with you in a few month
Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar MELBOURNE CITY

Porter Lindberg(h)

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Reviewed: Wed, May 15, 2024
About Europcar: 10.0 /10
The service attitude was good but the waiting time was too long. The rental process needs improvement to shorten the time.
About QEEQ: 10.0 /10

M.Lim

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Compact SUV | Toyota RAV4 or similar
Reviewed: Wed, Nov 20, 2019
About Europcar: 7.7 /10
Spent a long time waiting to pick up the car , after 1.5h was given an alternative car because the car model we booked was not available. Staff should have managed better.
About QEEQ: 7.0 /10
Easy and convenient platform

A.Bumrungpert

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Premium | Mercedes-Benz C300 or similar
Reviewed: Sat, Mar 9, 2019
About Europcar: 3.7 /10
Very very bad services, I booked mercedes benz c 300 that is premium car but I got a small car folk (golf). They said no premium car at that time, that’s mean making reservation is equal as I walk in to rent a car, and my friend booked another booking the same as me mercedes benz c300 but got small car benz GLA .
About QEEQ: 8.0 /10

g.dekel

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Feb 8, 2019
“disappointing customer service.”
About Europcar: 6.3 /10
the staff at pick up in MELBOURNE city branch were not professional (not the office staff). the car was not clean, not on the out side and especially on the inside. at pick up I found a screw stuck in the wheel
About QEEQ: 10.0 /10

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Large SUV | Toyota Kluger or similar
Reviewed: Thu, Jan 17, 2019
“Disappointed I had to pay more.”
About Europcar: 9.3 /10
I was charged a one way fee by Europe car even though it clearly stated it was covered by the booking.

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