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Live chat Email us Service Code: 8290076354
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Wait time was close to an hour, but the srvc rep gave a free upgrade.

Reviewed: Thu, May 31, 2018
About Dollar: 8.0 /10
Like: Good rental rate and free upgrade for the long wait time.
Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
Pickup Truck | Nissan Frontier or similar

Relevant Reviews on Dollar in United States

Darren Whit

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Reviewed: Sun, Aug 10, 2025
About Dollar: 10.0 /10
Pretty good.
About QEEQ: 10.0 /10

Mavis Eveline

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Reviewed: Sat, Nov 16, 2013
About Dollar: 8.0 /10
There are not enough shuttle buses, waited quite a while, and the queuing time for the process is long. More staff should be arranged for reception.
About QEEQ: 10.0 /10

Mr B. R. Scott

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Aug 26, 2019
“Offers very good value for money. In the future I’ll certainly check the easyrentcars’ prices 1st.”
About Dollar: 9.0 /10
It’s so normal nowadays to get the hard sell on extra insurance(s) when you’re picking up a hire car it’s almost expected, so it was a nice surprise that Dollar, despite having to ask, politely excepted I didn’t wish to take any. A huge thumbs up to Dollar if this excellent service is offered, and maintained, by all of their employees. I’d already purchased extra insurance from a web site specialising in hire car insurance at a fraction of the cost. My only negative comment would relate to which car to take. The answer ended up being “any” rather than a specific car. Everything became clear after a asking a Dollar employee “which is the best?”. The answer was “Usually the one with the lowest mileage” - but it then becomes a crazy competition of ‘who can turn the ignition on on the most cars (and remember the mileage) between you and everyone else picking up cars.
About QEEQ: 8.0 /10
Simple. They offers good value for money.

J.Lynn

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Compact | Buick Regal or similar
Reviewed: Sun, Aug 11, 2019
“Never book with dollar.”
About Dollar: 5.3 /10
The car had a serious break issue which was not resolved to my satisfaction. Pickup took an hour... it was overall a terrible experience. I also felt robbed at the EZPASS price.
About QEEQ: 10.0 /10
Great!

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 2, 2019
“great”
About Dollar: 9.7 /10
they treat me like i am their son
About QEEQ: 10.0 /10

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