Very satisfied

The car rental process went very smoothly, and the trip was fantastic and unforgettable.

The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.

Overall, I am very satisfied with the service. The vehicle was very new, and the service attitude was excellent. When the vehicle broke down, it was very convenient and quick to replace it with a new one at the nearest service point. Returning the car was also very quick and convenient. The only drawback is that the Alamo counter in Las Vegas was slow in processing the car pickup.

The car rental counter at the airport is large and very convenient. If you are under 25 years old, there is a young driver fee of $25 per person per day, which is very expensive. The fee is based on the birthdate on your ID, even being one day short won't exempt you. After negotiating with the counter staff, they said the young driver fee couldn't be waived but they upgraded our car for free. We got a Dodge Challenger, an American muscle car, which was awesome!