Very satisfied. The service attitude was excellent. The store is just 50 meters from the tram station, making it very convenient. Despite language barriers, the staff was very patient.

There are many counters, and the processing speed is fast.

There were an unusually high number of people renting cars at the airport. Even with 5 or 6 windows open, I still waited for over half an hour. However, the service staff were very thorough and enthusiastic. I received a Renault, which had much more space than a Golf. The car was also very new, with less than 1000 kilometers on it. Very good.

Very long queue at the counter. Had to wait nearly an hour to pick the car up. However, the process itself was very smooth, the car was exactly as described, pretty much brand new and very clean.