Service was great, picking up and returning the car was super smooth and efficient.

Always excellent service a d quick

The best car rental app I have ever came across

Everything worked out well. The only catch is a large deposit.

Perfect.

On arrival, I was made to wait over 40minutes to be seen to, then I had to pay the full insurance premium instead of the deposit as my credit card only had my first name initial, not my full first name, so the car cost me in excess of £500 for 9 days. I still haven’t received my fuel deposit back. The women in reception wasn’t helpful at all, I was made to feel like I was wasting her time - tutting, huffing and puffing... she sternly told me my options were, pay it or cancel the hire and I would lose the £120 I had already paid and stuck in Rome airport with my wife and child at 11pm at night. I will not and will advise friends and family not to be using Gold Car ever again. pissed off is an understatement....

Very easy online booking, happy with your service....

Counter staff was helpful I think his name was Marco, Got new car one issue about the car that there was no fluid for the windscreen wipers, & one issue with the GOLDCAR as they didn't release the amount of money blocked on my Credit card almost 8 days passed till now with no issue with the car when i returned back!!