Quite good

the care was not in perfect condition. I also requested to pick the car one hour before the booking time and it was absolutely impossible (they asked me to pay an extra 150 euros for anticipating the time)...

Very pushy on selling additional insurance! I have ended up buying one as i was put in panic mode by the agents behind the counter. First car developed a problem after four days , phoned assistance and i ended up doing a 120 miles round trip back to Palermo to swap vehicle! All to my expenses. Second car, after only 60 miles, needed a full tank of adblue. Wont use them again.

All smoth, good service.

The car was excellent but I was subject to strong urging to upgrade to a flash model that I didn't want. Plus the usual dire warnings if I didn't take out the extra insurance.

Goldcar is a FRAUD. My credit card did not work, so to allow my partner's card, they made us buy some kind of extra insurance for 2 times more than we initially spent, which also included full insurance...