The service was very good. They suggested buying a full tank of fuel at a low price. I said it wasn't necessary, and they didn't push further. When choosing a car, they directly told me that any SUV in that row was available. I've never driven a GMC before, so I picked it. The car was nice, but the handbrake location was a bit hidden, and it took me a while to find it.

Very satisfied

Near Los Angeles Airport, excellent service, no forced charges

1. The airport shuttle vehicles are convenient and easy to identify, which is great for first-time visitors to the US. There are pickup points at every exit. 2. The pick-up and drop-off procedures are straightforward. Picking up the car took about 15 minutes due to some questions about options, but once done, we headed out to pick up the car and left. For drop-off, we drove to the inspection area. Although it was 8 PM and there were queues, there were many inspectors and the process was quick, with the inspection and receipt printed within 2 minutes. No further waiting was needed.

Alamo's service was unexpectedly good. They offer self-service car pickup, although I used the counter. Self-service is probably very convenient during busy times. The car was in good condition, and you can choose your model within the same category, which is a nice touch. Maybe because I bought full insurance on QEEQ, there were no extra sales pitches like before.