Friendly staff, thank you very much

I rented a very nice car, for a very low rate. But when I called to inquire about a rental extension, I received an email quote for 5x the daily rate of what I previously paid online. When I replied to the email with the quote, I received an automated response entirely in a foreign language. I found that to be a bit frustrating.

Very easy, clear, and affordable! Will get my business from now on.

I need the license plate number for the car I picked up April 15 in order to pay a toll road charge. I didn't receive any paper work on the car when rented. Dave Thorne

Car was broken when it’s given to us on the first day and there was no other car can be replaced. The car was temporary fixed so we drove it home and found it still broken the next day which caused we are unable to use this car for the entire trip! Lovetrip doesn’t willing to provide full refund but only accept to refund first 2 days after several requests.