Great

Picking up and dropping off the car was very convenient and quick, and there weren't too many people. However, after returning the car, a charge was made to my credit card. After checking with the bank, I found out it might be for using toll highways. But there was no information or notification about this charge, it just appeared out of nowhere. They should inform us about the reason, provide the detailed bill, and then give us a receipt or invoice!

The service was fast, and the staff were very friendly.

Toyota RAV4, the vehicle is very new, with just over 14,000 miles. A very good car rental company, quick pick-up and drop-off processes, very efficient. Will definitely choose Alamo's car rental service again if I have the chance.

There were too many people, and the waiting time was very long.