Had to wait a bit during the car return due to limited staff, but everything else went smoothly!

It's a small company located outside the airport, making returning the car convenient, with a shuttle to the airport. But it's limited to the airport; I stayed at the airport holiday inn and asked if they could pick me up at the hotel, but they refused unequivocally. I had to call a taxi to get to the company. The car wasn't very new, but the price was cheap. However, the AUD 300 deductible even with full insurance is not good. It's better to choose big companies like HERTZ that offer zero-deductible insurance.

The staff were very enthusiastic, proactively providing maps and other information about Melbourne. They also eagerly promoted full insurance. Considering that I haven't driven a right-hand drive car for two years and the traffic situation in Melbourne is quite complex, I purchased the full insurance. The vehicle was a new car with 15,000 kilometers, and it had great power.

Experience and price was good except for the pick up part that took longer than anticipated

Experience and price was good except for the pick up part that took longer than anticipated