From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5756881087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5756881087
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East Coast, Melbourne Airport Car Rental

East Coast 3000+ ratings, 26 reviews

Melbourne, Victoria, Australia

9.0 / 10 Excellent

East Coast - Melbourne Airport Information, Car Rental Instructions & Policies

Store Location

2 TARMAC DRIVE, TULLAMARINE, VIC 3043 AUSTRALIA

Telephone

1800 028 881 / +61 7 5555 8900

Pickup from Branch or Car Park & After Hours Pickup

The East Coast - Melbourne Airport car rental location is located out of the airport

You can arrive of East Coast - Melbourne Airport car rental by free shuttle bus.

Customers to please call for collection on 1800 474 258 and staff will advise instructions on where to wait for the shuttle. Client to return back to the office within office hours to receive a shuttle back to the airport. Last shuttle service will run 15 minutes prior to close.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the vehicle to the car parking lot and park the car by instructions, then you can take the shuttle bus back to the airport for free. No shuttle bus off the business hours and please take a taxi back to the airport, which costs about AUD 18.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

First-time Customers of East Coast Car Rentals living within a 150 kilometer radius of the branch from which they are collecting the vehicle must provide a utility bill* not older than three months as proof of address. The residential address shown on th

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 8/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 10/day
capped at AUD 99
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10/day
capped at AUD 99
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 6/day
capped at AUD 66

Cross Border

To be updated

Cross Islands

Must-not:

Taking rental cars to following islands is not allowed:
Daydream Island, Fitzroy Island

Excess

Third Party Liability Excess differs by car model:

AUD 4400 for Hyundai Ioniq,Hyundai Accent,Citroen C3,Suzuki Jimny,Toyota Prius-hybrid,Hyundai I30,

AUD 0 for other car models.

AUD 5500 for Toyota Camry Hybrid-hybrid,Toyota Kluger Hybrid-hybrid,Pajero Sport Glx--4wd,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Kia Sportage,Mazda Mx30,Toyota C-hr,Renault Arkana,Mg Zs,Intermediate,Honda Hr-v,Cupra Born,Suv - Rav4 / Sportage,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Ford Kuga,Special,12 Seat Bus,

Collision Damage Waiver Excess differs by car model:

AUD 4400 for Hyundai Ioniq,Hyundai Accent,Citroen C3,Suzuki Jimny,Toyota Prius-hybrid,Hyundai I30,

AUD 0 for other car models.

AUD 5500 for Toyota Camry Hybrid-hybrid,Toyota Kluger Hybrid-hybrid,Pajero Sport Glx--4wd,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Kia Sportage,Mazda Mx30,Toyota C-hr,Renault Arkana,Mg Zs,Intermediate,Honda Hr-v,Cupra Born,Suv - Rav4 / Sportage,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Ford Kuga,Special,12 Seat Bus,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Melbourne Airport

2.7 mi from Essendon Airport

10 mi from Melbourne City Heliport

Railway Stations

9.4 mi from Flagstaff Train Station

9.6 mi from Southern Cross Station

9.9 mi from Parliament Train Station

Hotels

0.7 mi from Ciloms Airport Lodge

1.1 mi from Quest Melbourne Airport

1.8 mi from Holiday Inn Melbourne Airport

Other Landmarks

10.1 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of East Coast Store Location
coordinates: -37.693601 144.871451

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 9.0 / 10 Excellent

  • Vehicle condition: 9.0
  • Vehicle cleanliness: 9.1
  • Spaciousness: 9.1
  • Counter staff: 8.5
  • Pick-up location: 9.0
  • Drop-off location: 9.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • N.Wittwer

    Melbourne

    9.7 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Car was great, low km corrola. Service was exce
    Read More >
  • Anonymous

    Melbourne

    8 /10 Very good

    Reviewed: Thursday, March 28, 2024

    Car was great and drop-off was swift. Love the free pick-up and drop-off service to and fro the airport to the East Coast. Counter staff were rude and unfriendly, but everything else was great.
    Read More >
  • M.Smith

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Haven’t yet got the $500 bond back as yet (3 days). That’s not so good.
    Read More >
  • Dan

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    The car was brand new and has excellent fuel efficiency. Service was good but we hated the $1000 pre-authorization on the credit card.
    Read More >
  • Anonymous

    Melbourne

    8.7 /10 Very good

    Reviewed: Thursday, March 28, 2024

    Why not clearly state that there is a shuttle service from Melbourne airport to 2 Tarmac Drive, at 30 minutes interval, and shuttle service operating hours, at this x location indicated clearly in a picture of the Melbourne airport map? i ended up having to spend A$35 to get a taxi from the airport to pick up location; and learned only when i returned the vehicle 7 days later, of the pickup service every 30 minutes. It's like the chef put in all his efforts to create the legendary masterpiece dish, and right before delivering to the customers, the waiter let the dish gets cold sitting for 30 minutes as he neglects it and do other stuff. You clearly intended for maximum customer satisfaction, hence the resources and brainpower put into ensuring there is the shuttle service. Why not advertise that CLEARLY and BOLDLY to make sure potential customers know it?
    Read More >
  • M.Jean-Louis

    Melbourne

    8.3 /10 Very good

    Reviewed: Thursday, March 28, 2024

    Experience and price was good except for the pick up part that took longer than anticipated
    Read More >
  • Anonymous

    Melbourne

    9.7 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Rental process was smooth and easy with them. Only feedback is that the car had ants in them so cleanliness could be improved.
    Read More >
  • Marnurwani

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    The car really did exceeded my expectations. The counter staff told me that it would be squeezy for 4 but it was quite spacious. The boot could also fit more than 1 large luggage and 3 small ones. The car was very smooth to drive so it’s very comfortable.
    Read More >
  • Boris Wong

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Really amazing customer service especially the airport pickup and drop off.
    Read More >
  • 小澤 重貴

    Melbourne

    7.7 /10 Good

    Reviewed: Thursday, March 28, 2024

    追加で保険に入らないと、少しでもぶつけた$4400請求すると言われた 出発前の車両チェック時に飛び石でもお金請求すると、威圧的な態度であった。 車の外装は傷が多かったが、車内は清潔に保たれていた
    Read More >
  • Anonymous

    Melbourne

    8.7 /10 Very good

    Reviewed: Thursday, March 28, 2024

    Everything went smooth however counter staff demanded extra payment as for further insurance fee.
    Read More >
  • Peter

    Melbourne

    8.7 /10 Very good

    Reviewed: Thursday, March 28, 2024

    Old high mileage car ie 136000kms and car condition reflected this. Staff very helpful, pick up and drop off buses very modern and efficient, helpful drivers.
    Read More >
  • A.Lee

    Melbourne

    7 /10 Good

    Reviewed: Thursday, March 28, 2024

    Our family was there 1 hour early to pick the car. But we were told to wait till the time then we can collect our car. After all, everything thing is smooth.
    Read More >
  • G.LUCAS

    Melbourne

    9 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    The car an Equinox, was very economical and the seats were just superb. No issues with the car.
    Read More >
  • M.Pecic

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    have a business and wanted to try an independent provider to compare with the big providers. Other then the short wait for transport to an offsite location from the airport, the service and vehicle were at the same standard as the big provider just at a better price. Will be having staff use East Coast more often.
    Read More >
  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Cheaper to book on Qeeq than with East Coast direct. Very worth it. They will try to upsell insurance but that's ok so long as you explain you have your own. Though you'd need to put in a 1k AUD deposit by card. Got a lower end SUV however but all good.
    Read More >
  • A.Yam

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Smooth pick up by shuttle bus from Melbourne airport to their collection point. From there no hassles at all. Car in excellent condition. Would use them again.
    Read More >
  • Paxson Fong

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    excellant condition of the car and provide the same car was show in category,excellant services。
    Read More >
  • H.

    Melbourne

    8.7 /10 Very good

    Reviewed: Thursday, March 28, 2024

    Very friendly shuttle driver. Clean car. Liked that they took photos of car before I took it.
    Read More >
  • R.Lee

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    The car was amazing, modern with nav systems etc making travels less stressful. Auto drrive was slightly annoying but easy to turn off.
    Read More >
  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Awesome customer service and assistance from the representative, Ana. Clear instructions and smooth pick up of the car. New, clean and spacious car to have during the holidays. Thanks
    Read More >
  • S.Clifford

    Melbourne

    9.7 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    We were mistakenly charged for extra insurance, even though we purchased this through QEEQ. I pointed this out, and we were told we would be refunded, but this has not occurred. Pick-Up was easy and quick.
    Read More >
  • A.Stapleton

    Melbourne

    9.7 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Was lucky enough to be given a brand new car with only 500km's on the clock so it was a dream to drive, was super clean and smelt good. The courtesy bus was the best I've been in from a budget company. Only downside was waiting at the airport, for a slightly extended period, for passengers they had on the list even though they had a continual rotation of 2 buses.
    Read More >
  • George Zhou

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, March 28, 2024

    Car was exactly what we needed for a big group going on a roadie!
    Read More >
  • B.Sloper

    Melbourne

    7.3 /10 Good

    Reviewed: Thursday, March 28, 2024

    Did not get car booked, seemed very casual during car collection Car return very good & efficient
    Read More >
  • Matthew

    Melbourne

    7 /10 Good

    Reviewed: Thursday, March 28, 2024

    Good service at the counter but car is old
    Read More >
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