The staff at Interrent for both pickup and dropoff were quiet but competent.

Was disappointed with how extra insurance was sold/explained. Difference in what was said to what was actually covered leading to ambiguity on return of car with a puncture. Initial car damage indicated damage to front right wheel where puncture occurred after the fact with no obvious damage to tyre other than punctured tyre had some damage in region of listed damage so concerned that on return told that I was liable for £180 when told on collection we were covered for everything other than damage to windows and mirrors so pretty disgusted with all the ambiguity.

Didn't appreciate, on pickup, the hard selling tactics of additional insurance and threats around penalties for damage or not refuelling the car on return. Stating that prices are cheap because there's an expectation that additional sales will be made on pickup made you feel you were being cheated. Ignoring all that, the car provided was in good condition and caused no problems.

Like: Price
Dislike: Furthest location from airport terminal of all the hire companys. The car gearbox was worn /no surprise!

Like: Easy to book car on Internet; easy to pick up car at Montpellier Airport; clear instructions and helpful staff; minor damage to car on pick up which was clearly defined on a chart; easy and quick to drop off car at Montpellier Airport.