Their office is very difficult to find, but the personnel was very kind and even waited for me outside office hours after my flight was severely delayed.

Pick up of the car took 1.5 hrs, this was largely due to having to leave a 1200 Euro deposit. As I wanted this to be on credit card we needed a PIN number which I didn’t have, apparently a signature is no longer valid. This was not clear in the booking process. Be aware you will have to leave a large deposit if you use this company. There was also only one member of staff when we arrived so there was a long wait as the staff member was doing everything from checking cars for scratches etc. to paperwork. Although the staff member was friendly it was clearly too much work for one person. The car we eventually got was not the car I had booked and although clean the engine sounded dodgy and it was not a great car.

Very long wait and additional charges.

Waited a very long time to be served, even though only 1 person ahead of me in queue. Car hire seemed to be a very long walk, with poor sign posting of location of car hire. They wanted to charge me a £50 penalty as fuel was only 9/10 full, so had hassle of finding petrol station to fill with another £7 of fuel. Would I use them again? Not in Paris because of the wait to collect car.

Dislike: Difficult locating office. Suggest you send additional email prior to departure