The process is well-organized and highly efficient.

Good.

Excellent, I've rented from Avis many times.

Easy pickup

Pick up was fine. A little tuition about the car would have been helpful as unless you drive particular models there are variations which can baffle. Our main issue though was directions back to the drop off point. Sat nav didn’t take us to the right place. Directions generally in Norway seem to be less than perfect though.