The staff were very friendly and their English was good. When I picked up the car, they marked any scratches on the inspection sheet. The car was relatively new, a Corolla with less than 8000 kilometers. When returning the car, I parked it in their lot myself, without any staff guidance. The return process was smooth, mainly checking the fuel tank and some parts for any collisions. The surprise was that the staff member asked where I was going, and since I was staying near the airport, he voluntarily drove me to the hotel. Of course, the $20 tip was given willingly from my side.

A great car rental experience. No worries picking up the car even in the early hours! They had marked all the issues with the car beforehand, some of which I didn't even notice! Returning the car was also smooth, only took 10 minutes. Thumbs up!

Convenient and fast

Good attitude, returning the car is quite fast.

I gave a full five-star rating, couldn't find anything unsatisfactory at all, it was perfect! The location is the third spot to the right after exiting the first gate at Phuket Airport. The signage is very clear, easy to spot. I took my pre-printed confirmation, and the staff welcomed me warmly. The process was quick and simple. I had my English notarized driver's license ready, the staff just glanced at the original license and it was fine. Next, the staff escorted me to the parking lot, and the car I booked online was already prepared. The car was very new and clean, with only over 10,000 kilometers on it, basically a new car. When returning the car, just drive to the designated parking lot and look for people in Thai Rent A Car uniforms to inspect and collect the car. The procedure was very simple and done in three minutes, and the service was very friendly! I will definitely rent from Thai Rent A Car again when I go to Phuket!