The staff at the store was very friendly. They didn't push any services on us and simply introduced a few additional services and insurance options. Even when we said we didn't need them, they remained polite and passionate.

Europcar provided great service, offering good value for money with new cars.

A bit of a wait at the rental desk. There was one person sat at the desk who wasn’t seeing anyone but it turned out she was training so fair enough! The people I did interact gave top notch customer service. Car was as expected - it had a few scuffs and scratches but for the price I was happy enough. One gripe - the person who brought it round forgot to put the handbrake on so the car started rolling away as we put our luggage in!! Managed to jump in and grab the hand brake without too much issue though. Drop off very easy - staff super friendly again! Overall would recommend!

QEEQ was great. Solved all my issues with rental insurance in America which was getting confusing. The app is great and great price!!

The drop off location was tricky to find. The GPS takes you to Hertz in the lower level. When we used the ramp the representative confronted us because we came the wrong way --silly me! Then later she decided to take the car to the drop off herself. Then at the counter, I spend a while because the representative at the floor was supposed to close the contract and didn't. No much of a trouble only a little bit too long.

All was smooth!